Katlehong, Gauteng, South Africa
Summary
Managed comprehensive retail operations, including inventory, sales planning, and staff coordination, to optimize store performance and customer satisfaction.
Highlights
Optimized stock management and inventory control, reducing shrinkage and ensuring consistent product availability across key departments.
Prepared daily sales plans and managed operational budgets, contributing to consistent achievement of daily and weekly revenue targets.
Delivered exceptional customer service and managed client interactions, resolving complex issues to enhance customer satisfaction and loyalty.
Coordinated staff planning and developed efficient shift schedules for a team of 10+ associates, significantly improving operational flow and productivity.
Managed supplier relations and streamlined communication with the support office, ensuring timely delivery of goods and efficient issue resolution.
Enforced stringent security protocols and maintained robust asset control, minimizing losses and contributing to a safe shopping and working environment.